ERP / Transformation · Public sector
Modernising ERP and scanner operations for a top-10 US city
A major municipal water provider in one of the top 10 US cities
The challenge
What the client was trying to solve
Legacy AS/400 systems and failing RF scanners were slowing daily operations and keeping decisions from being made in real time.
The business problem
- 01
Inefficient legacy systems on AS/400 and legacy RF scanners limited operational effectiveness.
- 02
Frequent hardware failures disrupted daily operations and caused costly delays.
- 03
Poor system integration created silos and prevented real-time decision-making.
Branta's approach
How we worked back from the outcome
A modern SAP-enabled system with RFID tracking and a redesigned interface, replacing AS/400 processes and legacy scanners.
Conducted an in-depth as-is study to map existing processes, find inefficiencies and highlight critical gaps.
Designed and implemented a modern SAP-enabled system integrated with RFID technology for real-time tracking.
Developed comprehensive functional specifications to guide development, testing and production.
Upgraded the graphical user interface to improve usability, reduce hardware dependency and raise productivity.
Architecture
Problem, thinking, technology, outcome
The system as it runs, from the business problem on the left to the measured result on the right.
- Business problem
AS/400 and RF scanners
Failing hardware, siloed systems
- Branta thinking
As-is study
Processes mapped, gaps identified
- Technology
SAP-enabled system
Integrated operations with functional specifications
- Technology
RFID tracking and new UI
Real-time tracking, less hardware dependency
- Measured outcome
Efficient, scalable operations
Better user experience and integration
Technology
- SAP
- RFID
- AS/400 (legacy)
- RF scanners (legacy)
The outcome
What the engagement delivered
- Customer satisfaction boosted through the new user interface.
- Enhanced scalability and operational efficiency with modern cloud technologies.
- Improved system integration and expanded offerings.
What changed
Field operations run on a modern SAP system with RFID tracking instead of failing scanners, and decisions can be made on live data.
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