Services
Making systems agree with each other
Governed, monitored interfaces between ERP, CRM and line-of-business systems.
What this covers
5 capabilities, each a concrete deliverable
Governed, monitored interfaces between ERP, CRM and line-of-business systems.
- 01
Integration architecture
System of record defined per entity before anything is built.
- 02
API design and delivery
Documented contracts rather than undocumented scripts.
- 03
ERP and CRM integration
Connecting the platforms the business already runs on.
- 04
Event and batch pipelines
Matching the pattern to the actual latency requirement.
- 05
Monitoring and error handling
Failures that alert rather than fail silently.
How it works
Systems to a connected ecosystem
Problem
Systems
ERP and CRM integration
Intelligence
Integration layer
Integration architecture, event and batch pipelines
System
APIs
API design and delivery
Outcome
Connected ecosystem
Monitoring and error handling
Technology and architecture
Making systems agree with each other
An integration architecture, APIs designed and delivered, ERP and CRM connected through event and batch pipelines, with monitoring so failures surface immediately.
- Systems
- Integration layer
- APIs
- Connected ecosystem
What it changes
The result, in operational terms
The same customer or part number means one thing everywhere
Integration failures surface immediately
Reconciliation stops being a manual step
Business problems this solves
Where this capability usually starts
Integrate my systems
ERP, CRM and line-of-business systems holding different versions of the same truth.
ExploreAutomate my business
Repetitive work moving between people, spreadsheets and systems that were never connected.
ExploreImprove business reporting
Reporting that arrives too late, costs too much to produce, or gets challenged in the meeting.
Explore
Client results
Proof from the field
Apparel
Modernising SAP EPM for a global athletic apparel leader
Outcome
Cloud-enabled SAP EPM with significant cost savings
Telecommunications
Unifying FP&A on Anaplan for a global telecom leader
Outcome
Unified FP&A platform selected and roadmapped with ERP integration
Public sector
Modernising ERP and scanner operations for a top-10 US city
Outcome
SAP and RFID replacing failing legacy scanners and AS/400 processes
From challenge to impact
A defined route from the first conversation to a system that keeps earning. You always know which stage you are in and what comes out of it.
Discover
- 01
Discover
Understand the business, the constraints and where the opportunity actually sits.
You get: Problem statement and opportunity assessment
- 02
Strategize
Define the solution, the technology and the roadmap to get there.
You get: Solution architecture and phased roadmap
- 03
Design
Create the experience, the workflow and the solution design before code is written.
You get: UX, workflow design and working prototype
- 04
Build
Engineer, integrate and test against the outcome agreed at the start.
You get: Tested, integrated, documented build
- 05
Launch
Deploy securely and enable the people who have to run it.
You get: Production deployment and team enablement
- 06
Optimize
Monitor, improve and scale as the business changes.
You get: Performance reporting and continuous improvement
Talk to us
Tell us what you are trying to achieve and we will help you identify the right technology path.