Software · Technology distribution
A partner management platform launched a year sooner, at 70% lower cost
A fast-growing IT distributor enabling global technology solutions
The challenge
What the client was trying to solve
Partner tiers, MDF funds, deal registration, payables, receivables and compliance had no central, scalable platform, and the business planned to bring operations in-house later.
The business problem
- 01
Partnership tiers, MDF funds, deal registration, payables and receivables and compliance needed centralised management.
- 02
The platform had to be scalable and secure, aligned with the long-term business vision.
- 03
Operations had to transition to internal teams once the platform matured.
Branta's approach
How we worked back from the outcome
A scalable partner management platform built and run under an SRE model, then handed over with full knowledge transfer.
Gathered the business requirements, designed a robust solution architecture and built a scalable platform for the key business processes.
Kept the system continuously available with bug fixes and feature enhancements under a site reliability engineering approach.
Built custom dashboards for tracking deal registration and other key business metrics.
Transitioned operations to the client’s team with full knowledge transfer, SOPs, runbooks and training.
Architecture
Problem, thinking, technology, outcome
The system as it runs, from the business problem on the left to the measured result on the right.
- Business problem
Partner programme processes
Tiers, MDF, deal registration, finance, compliance
- Branta thinking
Solution architecture
Requirements into a scalable, secure design
- Technology
Partner management platform
Built with custom dashboards for key metrics
- Technology
SRE operations
Availability, fixes and enhancements
- Measured outcome
Handover to the client team
100% knowledge transfer
Technology
- Custom platform
- Site reliability engineering
- Custom dashboards
The outcome
Measured, not described
- 1 year
- faster time to market
- 95%
- of platform features enabled at launch
- 70%
- cost savings through the centre-of-excellence model
- 90%
- team retention through the transfer phase
- 100%
- knowledge transfer with SOPs, runbooks and training
- Seamless operational continuity.
- A smooth handover to the client’s own team.
What changed
The distributor launched a year earlier than planned with almost every feature live, then took the platform in-house without losing continuity.
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