Software · Business services
A serverless portal that lifted usage 12% and cut manual effort
A prominent global business solutions provider
The challenge
What the client was trying to solve
The portal could not scale or hold quality under rapid growth, and onboarding, empanelment and engagement still relied on manual work.
The business problem
- 01
Scalability limitations and quality issues got in the way of rapid growth.
- 02
Manual involvement in business processes such as onboarding, empanelment and engagement needed to be reduced.
- 03
Portal performance and the user experience had to improve.
Branta's approach
How we worked back from the outcome
A serverless, microservices-based portal with automated build and test pipelines.
Reviewed the application architecture in depth to find and address the key quality issues.
Redesigned the portal on a serverless, microservices-based architecture for scalability and service separation.
Established automated build and testing with CircleCI, cutting the risk of production bugs.
Rebuilt with ReactJS, NextJS, NodeJS, TypeScript and Snowflake.
Architecture
Problem, thinking, technology, outcome
The system as it runs, from the business problem on the left to the measured result on the right.
- Business problem
Monolithic portal
Manual onboarding, empanelment and engagement
- Branta thinking
Architecture review
Quality issues identified and addressed
- Technology
Serverless microservices
NextJS, ReactJS and NodeJS in TypeScript
- Technology
Snowflake and CircleCI
Data platform and automated build and test
- Measured outcome
Higher usage, less manual work
12% increase in portal usage
Technology
- ReactJS
- NextJS
- NodeJS
- TypeScript
- Snowflake
- CircleCI
The outcome
Measured, not described
- 12%
- increase in portal usage, reducing manual effort
- Significant improvement in scalability through the serverless architecture.
- Better quality and reliability through automated testing.
What changed
More of the business now runs through the portal instead of by hand, and releases are safer because every build is tested automatically.
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